1. Q:What kind of antibacterial principle PETKIT EVERSWEET TRAVEL use?

A:Petkit eversweet travel ’s lid choose BioCleanAct™ as the main material because of its continuous inhibition of the bacteria growth in the open drinking trough.

2.Q:How much water can the Travel Bottle hold?

A: About 400ml or 14 oz each bottle.

3.Q:Can the Travel Bottle hold hot water?

A: We don’t recommend. The water temperature should be between 0 to 80 degree.

4.Q:Can i put the bottle in refrigerator freezer?

A:Unfortunately no.

5.Q:Can the bottle hold other liquid (other than water)?

A:From the health and clean perspective, we don’t recommend .

6.Q:What is added in the filter (Portable Purification System)?

A:Petkit add activated coconut shell carbon to eliminate impurities and chlorine,deep filter water to protect your pet’s health.

7.Q:How should I use the filter during the first usage?

A: For the first time to use, before put in the filter box ,please rinse by the cold water then soak in it about two minutes.

8.Q: How about the filter off scum?

A: First ,please make sure the filter rinse in the cold water then soak in it about two minutes before use. It is a normal phenomenon if you find powder that is come from fierce shark. Petkit choose coconut shell carbon as the filter material which is safe and non-toxic.

9.Q:How long can i use the filter?

A:Every filter can offer about 100 bottles water or you can change it every two months.(400ml each)

10.Q:Can i change the filter after it’s used fully?

A :Yes, Petkit bonus two slice of replace filter if you purchase in the Petkit own stores, you can change it easily by unscrew the cover .

11.Q:What is the PETKIT one-touch leak proof button?

A:When Petkit one-touch leak proof button is on the left, press it and the water will come out. When the button is on the right, it lock itself to prevent accident leakage.

12.Q:What is the meaning behind the sink?

A:Because dog’s mouth is different from human. So Petkit designed an arc water trough to fit dog’s physiological structure to make it easier for them to drink.

13.Q:Is PETKIT travel bottle leak proof?

A:Yes,you can avoid the leak by press the key to right. The seamless silicone ring can also double avoid the leak.

14.Q:How to clean the PETKIT Travel Bottle?

A:Please take out the filter first , soak cleaning with the dish detergent regularly. It also dishwasher safe (please make sure the water temperature below 80 degree)

15.Q:Can i unpick to wash?

A:We don’t recommend unpick by yourself. Please follow merchant’s guide if you have to unpick it.

16.Q: Is PETKIT Eversweet bottle microwave safe?

A:Unfortunately no.

17.Q:How many colors are there to choose from?

A: Petkit launch the green and gray product already. More colors are coming soon. There are 4 colors up to date, in Pink Blue Green and Grey.

18.Q:What is the design concept behind this PETKIT Eversweet Travel Bottle?

A:To turn off the traditional feed way, skip all the feed water steps, Petkit designed the drinking trough and the water container one bottle.with one simple press ,the water will flow out smoothly. It can also decreases many troubles and ensures dogs safety as well.

19.Q:PETKIT Eversweet Travel Bottle’s award?

A: Petkit eversweet travel is awarded with Red Dot Design award 2017. Red Dot Design Award is one of the top industrial design that are widely recognized in the world. In each year, only the excellent work with the superior design quality can be honored with it.